OnlyVibeApps

RAYZZ

Terms of Service

Legal Document

Terms of Service

RAYZZ — OnlyVibeApps

Terms of Use — Rayzz

Effective date: 2026-04-28 Last updated: 2026-04-28

These Terms of Use ("Terms") form a legally binding agreement between you ("you", "your", or "User") and [LEGAL ENTITY NAME] ("Rayzz", "we", "our", or "us") and govern your access to and use of the Rayzz mobile applications, website at https://onlyvibeapps.com/rayzz, related APIs, and any associated content, features, and services (together, the "Service").

By creating an account, downloading the app, or otherwise using the Service you agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Service.

Plain-language summary (not a substitute for the full Terms): Rayzz is an AI-mediated conflict-resolution app. You and your partner can use it to talk through disagreements with the help of an AI mediator named Ray. Ray is not a therapist, a doctor, a lawyer, or a substitute for a professional, and Rayzz is not a crisis service. Be respectful to your partner, follow the rules, and pay your subscription. We do our best, but we provide the Service "as is" and our liability is limited.

1. About these Terms

1.1 Parties

These Terms are entered into between you and [LEGAL ENTITY NAME], a Proprietorship organised under the laws of India, with its registered office at 2758/ A New Tagore Nagar Ludhiana Punjab 141001 In.

1.2 Other documents that apply

  • Privacy Policy — how we handle your data.
  • Apple Licensed Application End User License Agreement ("Apple EULA") — applies in addition to these Terms when you download Rayzz from the Apple App Store.
  • Google Play Terms of Service — apply when you download Rayzz from the Google Play Store.
  • Any in-app notices, beta-program agreements, or feature-specific terms displayed at the time you opt in.

If there is a conflict between these Terms and the Apple EULA, the Apple EULA prevails to the extent of the conflict for App Store users.

1.3 Updates to these Terms

We may modify these Terms from time to time. When we make material changes, we will update the "Last updated" date and notify you in-app and/or by email at least 14 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance. If you do not agree, you must stop using the Service and may terminate your account in accordance with Section 14.

2. Eligibility and account

2.1 Age and capacity

You must be at least 18 years old and have the legal capacity to enter into a binding contract in your jurisdiction. By using the Service you represent and warrant that you meet these requirements.

2.2 Account creation

You agree to:

  • Provide accurate, current, and complete information when registering.
  • Keep your login credentials secure and confidential.
  • Notify us promptly at support@rayzz.com if you suspect unauthorised use of your account.
  • Be responsible for all activities that occur under your account.

2.3 One account per person

You may register only one Rayzz account. Sharing accounts is prohibited. Each partner in a couple must have their own account and pair through the in-app invitation flow.

2.4 Pairing and partner relationship

Rayzz is designed for two consenting adult partners. By sending or accepting a pairing invitation you acknowledge that:

  • Both of you understand the nature of the Service and consent to participating.
  • Either partner may, at any time, unpair, leave a conflict session, or delete their account.
  • Some data is inherently shared (Group Chat history, resolution summaries, the Relationship Constitution); deleting or exporting your data may not affect copies that remain visible to your partner until they too delete or unpair.

You are responsible for the partner you choose to pair with. Rayzz does not verify the identity, intentions, or safety of any user.

3. License to use the Service

Subject to your compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable licence to install and use the Rayzz application on devices that you own or control and to access the Service for your personal, non-commercial use.

This licence does not include the right to:

  • Resell, sublicense, rent, lease, lend, or distribute the Service to third parties.
  • Use the Service on behalf of an organisation, employer, practice, or counselling business unless you have signed a separate written agreement with us.
  • Reverse-engineer, decompile, disassemble, or attempt to derive the source code of any part of the Service, except to the extent permitted by mandatory law.
  • Modify, adapt, or create derivative works.
  • Remove or obscure proprietary notices.
  • Use any automated means (bots, scrapers, crawlers) to access the Service.
  • Access the Service to build a competing product or to copy any feature, function, design, or content.

We reserve all rights not expressly granted.

4. Subscriptions, billing, trials, and refunds

4.1 Free and paid tiers

Some Rayzz functionality is free; advanced functionality is available through a paid subscription. The current plans, prices, features, and conflict-session limits are displayed inside the app on the paywall screen and on https://rayzz.com/pricing. Prices are inclusive of taxes only where required by law; tax treatment is determined by Apple, Google, and your billing location.

4.2 Single-partner subscription

Rayzz operates a single-partner subscription model: when one partner in a paired couple has an active subscription, both partners receive the entitlements associated with that subscription. If both partners independently subscribe, each is billed separately and neither is automatically refunded.

4.3 Auto-renewal

Subscriptions are billed in advance on a recurring basis (weekly, monthly, or annually as you choose) through the Apple App Store or Google Play Store and automatically renew at the then-current price unless cancelled at least 24 hours before the end of the current period.

You can manage and cancel subscriptions:

  • iOS — Settings → [Your Name] → Subscriptions → Rayzz.
  • Android — Google Play app → Profile → Payments & subscriptions → Subscriptions.

Cancellation takes effect at the end of the current billing period; you retain access to paid features until then.

4.4 Free trials

If we offer a free trial, eligibility, length, and conditions will be displayed on the paywall. Unless cancelled before the trial ends, the trial automatically converts to a paid subscription at the listed price.

4.5 Refunds

All refunds for App Store and Play Store purchases are processed by Apple or Google in accordance with their policies; we do not issue refunds directly for store purchases. Statutory refund rights (including, where applicable, the EU 14-day right of withdrawal) are preserved.

EU/UK consumers — right of withdrawal. Where you are a consumer in the EEA or UK, you have a 14-day right of withdrawal from the date the contract is concluded. By starting to use the Service before the end of that period (e.g., by initiating a conflict session), you expressly request immediate performance and acknowledge that you lose the right of withdrawal once the Service has been fully performed.

4.6 Price changes

We may change subscription prices. We will notify you at least 30 days in advance, in-app and via email, before any price change takes effect. The new price applies to the next billing cycle; if you do not agree, you may cancel before the change takes effect.

4.7 Conflict-session limits

Free and paid tiers include a maximum number of conflict sessions per billing period (conflict_count). Limits reset at the start of each calendar month. Reaching the limit displays a paywall; you may continue using the P2P Private Chat and view existing history regardless.

5. Acceptable use

You agree not to use the Service to:

  • Violate any applicable law or regulation.
  • Threaten, harass, defame, abuse, or harm any person, including your partner.
  • Encourage, glorify, or facilitate suicide, self-harm, eating disorders, or violence.
  • Post content that is sexually explicit involving minors, or that is otherwise unlawful.
  • Upload viruses, worms, malware, or any code designed to disrupt or compromise the Service.
  • Attempt to gain unauthorised access to our systems, other users' accounts, or our partners' systems.
  • Probe, scan, or test the vulnerability of the Service except through a coordinated disclosure programme that we have authorised in writing.
  • Bypass technical limits, rate limits, or usage controls.
  • Inject, attempt to inject, or otherwise manipulate Ray's prompts to elicit responses that violate these Terms.
  • Use the Service to develop, train, fine-tune, or evaluate another AI model.
  • Submit personal data of third parties (other than your paired partner) without their consent.
  • Impersonate any person or misrepresent your identity or affiliation.
  • Reproduce, sell, or commercially exploit any part of the Service or its content.

We may, in our sole discretion, suspend or terminate accounts that breach these rules.

6. User content

6.1 What is "User Content"

"User Content" means any text, voice recording, image, profile detail, message, rule, expectation, or other content you submit to the Service.

6.2 You retain ownership

You retain all rights in your User Content. We do not claim ownership over what you say, write, or record.

6.3 Licence to us

You grant us a worldwide, non-exclusive, royalty-free, sublicensable (to our service providers as needed to provide the Service) licence to host, store, reproduce, transmit, display, process, and create technical adaptations of your User Content solely:

  • to operate, secure, and provide the Service to you and your partner;
  • to send relevant content to AI sub-processors (e.g., Google Gemini) to generate Ray's responses, as described in our Privacy Policy;
  • to back up and protect data;
  • to comply with legal obligations.

This licence ends when you delete the relevant User Content, except for residual copies retained in encrypted backups for the periods described in the Privacy Policy.

6.4 No model training

We do not use your User Content to train, fine-tune, or otherwise build derivative AI/ML models, and we contractually require Google not to do so for the Gemini API requests we make on your behalf.

6.5 Responsibility for User Content

You are solely responsible for User Content you submit. You represent and warrant that:

  • You have all rights necessary to submit it.
  • It does not infringe any third-party right (copyright, trademark, privacy, publicity, or other).
  • It complies with Section 5.

We do not actively monitor User Content but we reserve the right (without obligation) to remove or restrict access to any content that we reasonably believe violates these Terms or applicable law.

6.6 Confidentiality between partners

You acknowledge that the four chat channels have different visibility:

ChannelVisible to
P2P Private ChatBoth partners
Group ChatBoth partners + Ray
Private AI Consult — APartner A + Ray
Private AI Consult — BPartner B + Ray

We design the Service so that one partner cannot read the other's Private AI Consult. We do not, however, prevent a partner from voluntarily sharing screenshots or transcripts outside the Service. You should not assume your partner will keep messages private outside the platform.

7. Ray (AI mediator) — important disclaimers

7.1 What Ray is

Ray is an automated assistant powered by third-party large language models (currently Google Gemini) that responds to messages in the Group Chat and Private AI Consult channels using context you and your partner provide.

7.2 What Ray is not

  • Not a healthcare provider. Ray is not a doctor, psychiatrist, psychologist, or therapist, and does not provide medical, mental-health, or therapeutic advice or diagnosis.
  • Not a lawyer or legal adviser.
  • Not a financial adviser.
  • Not a religious or spiritual counsellor.
  • Not a crisis or emergency service.

7.3 Crisis resources

If you or your partner are experiencing thoughts of self-harm, suicide, domestic violence, child abuse, or any immediate safety emergency:

  • Stop using Rayzz for that purpose.
  • Contact your local emergency services (e.g., 112 in the EU, 999 in the UK, 911 in the US/Canada, 000 in Australia, 102/108/112 in India).
  • Contact a qualified professional or local crisis hotline.

A non-exhaustive list of international crisis resources is maintained at https://rayzz.com/crisis-resources.

7.4 No reliance on AI output

Ray's responses are generated based on probabilistic models and may be incorrect, incomplete, biased, or inappropriate. You should not rely on Ray for any important decision (medical, legal, financial, parental, professional, safety-related, or otherwise). Always exercise your own judgment and consult qualified professionals.

7.5 Use at your own risk

By using AI features, you acknowledge that AI outputs are inherently uncertain and accept the associated risks.

8. Health, safety, and domestic violence

Rayzz is not appropriate, and must not be used, in relationships involving:

  • Domestic violence, intimate-partner abuse, coercive control, stalking, or restraining orders.
  • Active substance abuse where one partner is unable to consent meaningfully.
  • Any situation where one partner reasonably fears for their safety.

If you are in such a situation, please contact a qualified domestic-violence support service in your country (e.g., the National Domestic Violence Hotline at 1-800-799-7233 in the United States, or local equivalents). We may suspend accounts where we receive credible reports of unsafe use.

9. Intellectual property

9.1 Our IP

All right, title, and interest in and to the Service — including software, code, designs, "Rayzz" and "Ray" names, logos, trademarks, trade dress, illustrations, copy, and documentation — are owned by us or our licensors and are protected by copyright, trademark, and other intellectual property laws. Except for the limited licence in Section 3, no rights are granted.

9.2 Feedback

If you submit ideas, suggestions, or feedback, you grant us a perpetual, irrevocable, royalty-free licence to use them for any purpose without obligation to you.

9.3 Copyright complaints (DMCA / EU 2019/790)

If you believe that content available through the Service infringes your copyright, send a notice to legal@rayzz.com including:

  1. Your physical or electronic signature.
  2. Identification of the copyrighted work.
  3. The location (URL or in-app reference) of the allegedly infringing material.
  4. Your contact information.
  5. A statement that you have a good-faith belief that the use is not authorised.
  6. A statement, under penalty of perjury, that the information is accurate and that you are authorised to act.

We have a policy to terminate the accounts of repeat infringers in appropriate circumstances.

10. Third-party services and links

The Service relies on, links to, or integrates with third-party services, including Apple, Google, Supabase, Google Gemini, RevenueCat, Sentry, and Expo. Your use of those services is governed by their own terms and privacy policies. We are not responsible for the content, policies, or practices of any third-party service.

11. Beta features

We may make experimental or pre-release features available ("Beta Features") and identify them as such. Beta Features are provided "as is", may be discontinued at any time, and may not work as expected. By using a Beta Feature you agree to provide feedback when reasonably requested and to keep non-public information about the Beta Feature confidential.

12. Service availability and changes

We strive to keep the Service available 24/7 but do not guarantee uninterrupted, error-free, or secure operation. The Service may be unavailable due to maintenance, updates, or events beyond our control. We may add, remove, or modify features at any time. If we discontinue a paid feature materially, we will offer a pro-rated refund of the unused portion of your subscription where required by law.

13. Disclaimers

To the maximum extent permitted by applicable law:

  • The Service is provided "AS IS" and "AS AVAILABLE", with all faults and without warranty of any kind.
  • We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability, security, or uninterrupted operation.
  • We do not warrant that Ray's responses will be accurate, beneficial, neutral, free from bias, or appropriate for your situation.
  • We do not warrant that the Service will resolve any conflict, preserve any relationship, or produce any specific outcome.
  • We do not warrant that the Service is suitable as a substitute for professional therapy, counselling, or legal advice.

Some jurisdictions do not allow exclusion of certain warranties. In such jurisdictions our warranties are limited to the minimum extent required by law.

14. Termination

14.1 By you

You may terminate these Terms at any time by deleting your account inside the app (Profile → Account → Delete account). Termination does not entitle you to a refund of any pre-paid fees except as required by law.

14.2 By us

We may suspend or terminate your account, with or without notice, if we reasonably believe that:

  • You have breached these Terms or applicable law.
  • You pose a safety risk to yourself, your partner, or third parties.
  • Continuing to provide the Service to you would expose us to legal liability.
  • The Service is being abused, including via prompt-injection or attempts to disable Ray's safety guardrails.

We may also terminate at convenience with at least 30 days' notice, in which case we will offer a pro-rated refund of any unused subscription period.

14.3 Effect of termination

Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive (intellectual property, disclaimers, liability limits, indemnity, governing law, dispute resolution) will survive.

15. Limitation of liability

To the maximum extent permitted by applicable law:

  • No indirect damages. We will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, relationship, mental distress, or use, even if we have been advised of the possibility of such damages.
  • Cap on direct damages. Our total cumulative liability arising out of or relating to the Service or these Terms will not exceed the greater of (a) the amounts you paid to us for the Service in the 12 months preceding the event giving rise to the claim, or (b) fifty US dollars (US$50).
  • Carve-outs. Nothing in these Terms limits liability for fraud, fraudulent misrepresentation, gross negligence, wilful misconduct, death or personal injury caused by negligence, or any other liability that cannot be limited or excluded under applicable law (including, where relevant, consumers' statutory rights in the EEA, the UK, Australia, and similar jurisdictions).

These limits apply collectively to us and our affiliates, officers, employees, agents, and licensors.

16. Indemnity

To the maximum extent permitted by law and except where you act as a consumer in a jurisdiction that prohibits such indemnities, you agree to defend, indemnify, and hold harmless Rayzz, its affiliates, officers, employees, agents, and licensors from and against any claims, damages, liabilities, losses, costs, and expenses (including reasonable legal fees) arising out of or related to:

  • Your use of the Service;
  • Your User Content;
  • Your breach of these Terms or any applicable law;
  • Your interaction with your partner or any third party through the Service.

We will promptly notify you of any such claim and reasonably cooperate with your defence at your expense. We may, at our option, take over the defence and settlement of any claim.

17. Governing law and jurisdiction

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) are governed by and construed in accordance with the laws of [GOVERNING-LAW JURISDICTION], without regard to its conflict-of-laws rules.

The courts of [VENUE] will have exclusive jurisdiction to settle any such dispute, except that:

  • We may bring proceedings to enforce intellectual-property rights in any jurisdiction where infringement occurs.
  • If you are a consumer, you may also bring proceedings in the courts of the country where you are habitually resident, and mandatory consumer-protection rules of that country will apply to the extent they are more protective.

17.1 Informal dispute resolution

Before filing a claim, you agree to contact legal@rayzz.com and attempt in good faith to resolve the dispute for at least 60 days. Most disputes can be resolved this way.

17.2 Online Dispute Resolution (EEA consumers)

The European Commission provides an online dispute-resolution platform at https://ec.europa.eu/consumers/odr. We are not required to and do not currently commit to participating in ODR proceedings.

17.3 Optional arbitration / class-action waiver

[Where you operate in the United States, consider inserting an AAA / JAMS arbitration clause and class-action waiver, with a 30-day opt-out window. Have local counsel draft this section to satisfy current US enforceability standards.]

18. Apple-specific terms

If you downloaded Rayzz from the Apple App Store:

  • These Terms are concluded between you and us only, not Apple. We are solely responsible for the Service.
  • Apple has no obligation to provide maintenance or support.
  • In the event of failure of the app to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price; to the maximum extent permitted by law, Apple has no other warranty obligation, and any other claims, losses, liabilities, damages, costs, or expenses are our sole responsibility.
  • Apple is not responsible for addressing claims relating to the app, including product-liability claims or claims that the app fails to conform to any applicable legal requirement.
  • In the event of any third-party claim that the app or your use infringes intellectual property rights, we (not Apple) are responsible for the investigation, defence, settlement, and discharge of the claim.
  • You represent that you are not located in a country subject to US Government embargo or designated as a "terrorist supporting" country, and that you are not on any US Government list of prohibited or restricted parties.
  • Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

19. Google Play-specific terms

If you downloaded Rayzz from the Google Play Store, your use is also governed by the Google Play Terms of Service. We are solely responsible for the Service and for support and maintenance.

20. Export controls and sanctions

You may not use, export, re-export, import, or transfer the Service except as authorised by applicable law. You represent that you are not a resident of, and will not use the Service in, any country subject to comprehensive sanctions (currently including, without limitation, Cuba, Iran, North Korea, Syria, and the Crimea, Donetsk, and Luhansk regions of Ukraine), and that you are not on any sanctions or denied-party list.

21. Force majeure

We will not be liable for any delay or failure to perform that results from causes beyond our reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, fuel, energy, labour, or materials.

22. Assignment

You may not assign or transfer these Terms or any rights under them without our prior written consent. We may assign these Terms in connection with a merger, acquisition, financing, or sale of business assets, with notice to you.

23. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in full force and effect, and the invalid provision will be modified to the minimum extent necessary to make it valid and enforceable while preserving its intent.

24. No waiver

Our failure to enforce any right or provision is not a waiver of that right or provision.

25. Entire agreement

These Terms, together with the Privacy Policy and any additional terms you agree to for specific features, constitute the entire agreement between you and us regarding the Service and supersede all prior or contemporaneous agreements, proposals, or representations.

26. How to contact us

  • General support: aditya@onlyvibeapps.com
  • Legal / disputes: aditya@onlyvibeapps.com
  • Privacy / data rights: aditya@onlyvibeapps.com
  • Postal: M/s VIBE APPS Prop ADITYA GUPTA, 2758/ A New Tagore Nagar Ludhiana Punjab 141001 In

Disclaimer for the document author: this draft has been prepared as a comprehensive starting point reflecting the Rayzz Service. It is not legal advice. Have it reviewed and localised by qualified counsel before publishing on https://onlyvibeapps.com/rayzz/terms or linking from the App Store and Google Play listings.

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